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Onlines vs physical space

Onlines vs physical space

paddyb
Explorer | Level 4
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With the free account, I have 8GB space online, but only 2GB physical.

 

How does trhis work with synching? Does only 2GB sync? Which 2GB out of the 8GB, the ,ost recent files?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @paddyb, most likely you have referral quota or extra space granted on your account from another promotion.

 

Could you check on this page to see if you've earned space on the account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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5 Replies 5

Rich
Super User II
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@paddyb wrote:

With the free account, I have 8GB space online, but only 2GB physical.


What, exactly, do you mean? With any account, the space you have is the space you have. There is no difference between the amount of data you store online and the amount of data you store locally, aside from any available space on your local drive. If your account has 8GB of space then you can store up to 8GB of data both locally and in your account online.

paddyb
Explorer | Level 4
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Thanks for your reply.

 

Perhaps I have 8GB space then? But there doesn't seem to be an 8GB plan? When I over filled the 8GB, it asked me to upgrade, and showed me a screen saying I was on the 2GB plan. Attaching a screenshot showing the 8GB. I'cve deleted files now, so I can't get the screen up thast tells me I only habve 2GB

 

Screenshot 2022-09-15 18.56.16(3).png

Jay
Dropbox Staff
Go to solution

Hi @paddyb, most likely you have referral quota or extra space granted on your account from another promotion.

 

Could you check on this page to see if you've earned space on the account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

paddyb
Explorer | Level 4
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Ok, mystery solved I think! I have 3GB from Samsung, plus various other bonuses from 2012-14, completely forgot about this!

Jay
Dropbox Staff
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No worries, if you have any more queries, feel free to message back!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    paddyb Explorer | Level 4
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    Rich Super User II
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