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Out of Space in Dropbox Basic

Out of Space in Dropbox Basic

Dragonlbm
New member | Level 2

If I have become out of space in Basic Dropbox, can I permanently delete documents and gain more space without have to upgrade?

5 Replies 5

Mark
Super User II

Deleted files dont use quota @Dragonlbm , so, permanently deleting them will make no difference I'm afraid. 


 


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captain-janeway
Explorer | Level 4

Deleting files DOESN'T reduce the amount of used space? 

Hannah
Dropbox Staff

Hey @captain-janeway, deleting files does free up space. 

 

Permanently deleting them, though, doesn't free up any extra space, as files stop taking up space after they're simply deleted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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gilesyy
New member | Level 2

Can someone please advise on HOW to regain space on dropbox basic. I have almost run out, I have deleted all files and yet my account continues to announce that my space is full.

Thank you.

Rich
Super User II

@gilesyy wrote:

I have deleted all files and yet my account continues to announce that my space is full.


Then you still have something in your account. Check for shared folders you're a member of or backups that may be enabled.

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Top contributors to this post

  • User avatar
    Rich Super User II
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    gilesyy New member | Level 2
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    Hannah Dropbox Staff
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    captain-janeway Explorer | Level 4
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    Mark Super User II
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