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Problems with storage and syncing (incorrect folder size reported by Dropbox)

Problems with storage and syncing (incorrect folder size reported by Dropbox)

DOS21
New member | Level 2
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Hello, I have a limit of 18,3 GB on my free Dropbox account. After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though there's only 16,2 GB of data in my Dropbox folder. My files stopped syncing because of that. Any suggestions what may have gone wrong and how to solve it? Thanks. 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@DOS21 wrote:

After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though there's only 16,2 GB of data in my Dropbox folder.


Check your Backups page.

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1 Reply 1

Rich
Super User II
Go to solution

@DOS21 wrote:

After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though there's only 16,2 GB of data in my Dropbox folder.


Check your Backups page.

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    Rich Super User II
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