Re: Referral Bonus Disappeared

insanemoe · ‎10-09-2023

I had various Bonuses from referrals since 2011 or so.
I've earned around 14Gb just in referrals + my Basic 2Gb, and I recently subscribed to a short Trial but after it ended,

it all disappeared and I am now back to 2Gb.

Can you help me get back the storage I had?
Thank you,

Jay · ‎10-10-2023

Most likely the other referrals are missing, if you referred a lot of users, since there should be 14 referrals according to your earned quota.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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insanemoe · ‎10-10-2023

Ok there is something wrong then.
Can you adjust it?!