Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Hi,
I had just referred two people and the space awarded changed.
Initially I recd 1gb for the first successful referral. However, after the second referral, I recd 500mb and the first one also changed to 500mb.
On the referral page in my account initially it said
Get up to 32 GB for referrals
Earn 1GB for every friend who installs the Dropbox desktop app—and your friend will get 500 MB too. They can sign up for any plan and you get your bonus space the minute they download the app.
Now that has been changed to
Get up to 16 GB for referrals
Earn 500 MB for every friend who installs the Dropbox desktop app—and your friend will get 500 MB too. They can sign up for any plan and you get your bonus space the minute they download the app.
Who do I contact
@mohan-intl wrote:
Initially I recd 1gb for the first successful referral. However, after the second referral, I recd 500mb and the first one also changed to 500mb.
It has always been 500MB per referral, including the first one, for both you and your friend. Each referral changes to 1GB if you upgrade to a paid plan, and then it changes back to 500MB each if you ever downgrade back to a free account.
The limit is 32 referrals valued at 500MB each for a total of 16GB of bonus space for free accounts, or 1GB each for a total of 32GB for a paid account.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!