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Referral status ineligible

Referral status ineligible

bulandfahad
Explorer | Level 3

Hi all, I have few referral friend, they download and install DropBox on her PC but I don't receive extra space and the status of my friend is "Ineligible".

Why?

5 Replies 5

Jay
Dropbox Staff

Hi @bulandfahad, thanks for bringing this to our attention.

 

If a referral is ineligible, this means that either the user already has a Dropbox account, or they attempted to register the account using the same computer or network as your own.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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bulandfahad
Explorer | Level 3

They might have same IP as we have installed WIFI in our office but our computer is different.

Megan
Dropbox Staff

Hi @bulandfahad, can I send you an email, in order for us to have a closer look into this? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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bulandfahad
Explorer | Level 3

Sure you can

Megan
Dropbox Staff

Hi @bulandfahad, I just sent you an email!

 

Can you check your Community-linked email address for my communication? Thank you!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Megan Dropbox Staff
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    bulandfahad Explorer | Level 3
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    Jay Dropbox Staff
What do Dropbox user levels mean?