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Regarding Referral

Regarding Referral

Sajan1
New member | Level 2

I have referred my 2 friend's but the referral bonus is credited only of ky 1 friend in my account but they gett the extra data from my referral

So how can i get my referral bonus

1 Accepted Solution

Accepted Solutions

Re: Regarding Referral

Rich
Super User II

@Scottysmit26 wrote:

I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.


Make sure they've installed the Dropbox desktop application on a unique computer. Mobile devices do not count for referrals.

View solution in original post

23 Replies 23

Re: Regarding Referral

Megan
Dropboxer
Hey @Sajan1, thanks for posting your question here! 

Would it be possible to contact you at the email address associated with your forum profile to investigate further?

Keep me posted!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Regarding Referral

My_lahbib
New member | Level 2

Yes

Re: Regarding Referral

Jackpot 9997
New member | Level 2

You can check if your friends have used your referral link, by clicking "Settings", which can be found on your profile logo on your top right hand corner. Then click "Refer a friend". There is a list called "From referrals" you can see if your referral has been activated. 

 

I think that one of the reason that you did not get extra storage, but your friend did is that he/ she has activated the referral from another friend rather than you.

 

Hope that it may help.

Re: Regarding Referral

diego_li
New member | Level 2

You can check if your friends have used your referral link or not; click "Settings", which can be found on your profile logo on your top right corner. Then click "Refer a friend". There is a list called "From referrals" you can see if your referral has been activated. 

 

May be they have installed dropbox whitout using your recomendation.

 

Hope helping you, 

 

diego

Re: Regarding Referral

Tim-InStudio-C
New member | Level 2

To get your bonus space, I believe they must not only accept your invite, but install DropBox to one of their computers.

Re: Regarding Referral

Scottysmit26
Explorer | Level 4

I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.

Re: Regarding Referral

Rich
Super User II

@Scottysmit26 wrote:

I have a similar problem except it just says in the referral tab "waiting for install". Even though they have installed it.


Make sure they've installed the Dropbox desktop application on a unique computer. Mobile devices do not count for referrals.

Re: Regarding Referral

Scottysmit26
Explorer | Level 4
Thanks that fixed it!

Re: Regarding Referral

iqratariq
New member | Level 2

error happens sometimes.

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