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Says it's full but they're not my files

Says it's full but they're not my files

mammothsoundstudio
New member | Level 2

I've just created a Dropbox account so a client can share files with me. It's a free account. The client has put over 2GB of files in there for me, and now my Dropbox immediately says it's full. But none of the files are mine! They belong to the client. This is surely ridiculous. With other providers, Google Drive for example, clients can share as many files as they want with you without consuming your own storage space. What am I missing here?

1 Reply 1

Jay
Dropbox Staff

Hi @mammothsoundstudio, thanks for messaging the Community.

 

As you've discovered, shared folders do take up quota on all accounts they are added to. This would be why you're currently overquota.

 

You can ask the client to create a shared link to a folder with the files, so you can view and download them from the site, without having to add them to your account.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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