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Space and sync issue

Space and sync issue

MSB3003
Explorer | Level 3
Go to solution

Hi Guys, 

I am a Dropbox Advanced user and have data sized 184TB. I hit the max limit today and I have requested more space allocation since I am on an unlimited plan but while I wait for a response to my request I started cleaning up my old data and started deleting the data I won't need in the future however although I deleted a lot of data (I think I deleted about 10TB of data) but the available space didn't change at all and I am not able to sync anything. 

Can you please tell how to resolve this? 

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @MSB3003 

 

Have you waited for it to sync the changes? Quotas also only update every 6 hours or so on business plans. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II
Go to solution

Hi @MSB3003 

 

Have you waited for it to sync the changes? Quotas also only update every 6 hours or so on business plans. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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