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Re: Storage full but there are no files.

Storage full but there are no files.

staticfax
Explorer | Level 3
Go to solution

Screenshot 2023-01-31 222915.jpg

Deleted all files. says its full. checked all options and no files.

43 Replies 43

kjayak
Explorer | Level 4

here are a few screen shots

Screenshot 2023-10-10 at 4.54.29 PM.png

 Now when i click on Join

 

 

Screenshot 2023-10-10 at 4.55.04 PM.png

 

Or when i click on dropbox installed app icon on the website link

 

Screenshot 2023-10-10 at 4.58.30 PM.png

 

 



 

 

 

 

 

Megan
Dropbox Staff

Hi @kjayak, could you also try to calculate the folder's size, and let us know more? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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kjayak
Explorer | Level 4

The folder is 11 GB in size. Its size gets added to my quota as well?

Is it the case that i cannot share a folder which is more than available free space.

Walter
Dropbox Staff

Yes, that's correct @kjayak 

 

Shared folders take up space on all the accounts that are members of the share. 

 

In that case, you can ask the person who shared the folder with you to share a link with view only rights with you to avoid the impact to your own account's quota. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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