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I ' m new here but i will need your help.
This is my storage that i can see thru this link https://www.dropbox.com/account/plan 🤔
But this is not real because i deleted all my files and i uninstalled the desktop app.
I have only one empty shared file.
Can anyone help pls?
Sure thing Anastasia - you've got
At your convenience, please have a look at your email's inbox and we'll take it from there.
When you did you Dropbox application install, did you let Dropbox Backup on? 🤔🙂 If so, that's where the pointed content comes from.
I hope you haven't let Dropbox Smart Sync too. If so, once you have uninstalled your application, some of backup content can get inaccessible. Navigate to your backup content here.
Be more careful Anastasia. 😉
Hi @gontika, happy Monday!
Can you check your Backup page, and let me know what you'll find there?
Let us know if there's nothing there so that we can reach out via email to look further into this matter internally.
In that case, can we reach out via email to have a further look internally @gontika?
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