Storage says full but NO files taking up space

wish2 · ‎02-03-2023

Dropbox keeps saying it is full but when I go into it, there are barely any files (taking up very small space) and no shared files. There does not seem to be a way to see what individual files are taking up all the space so unsure how to proceed. Where did all the space go?

Mark · ‎02-03-2023

Have you accidentally set up backups?

www.dropbox.com/backups

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Mark · ‎02-03-2023

Have you accidentally set up backups?

www.dropbox.com/backups

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

wish2 · ‎02-03-2023

That was it! Thank you.

Kevin K.46

After struggling all afternoon I found thanks to your advice that it had backed up an ssd of files which I didn't want copied. The link you gave me took me to the page I needed to delete it and now everything is great again. Thank you.

Storage says full but NO files taking up space

Storage says full but NO files taking up space

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