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Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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Storage space

Storage space

joaomldias
New member | Level 2

Hi,

I have a basic account (12Gb storage space) and I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.

Can somebody help me to fix this issue?

Thank you.

 

João 

1 Accepted Solution

Accepted Solutions

Re: Storage space

Rich
Super User II

@joaomldias wrote:

I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.


Check your Backups page. You likely have a backup running.

View solution in original post

2 Replies 2

Re: Storage space

Rich
Super User II

@joaomldias wrote:

I started receiving warnings that my dropbox was full. I cleaned up my dropbox, including deleted files, until I reached 700Mb. However, I am still getting the same messages and the remaining files are not synchronising.


Check your Backups page. You likely have a backup running.

Re: Storage space

joaomldias
New member | Level 2

That was it!

 

Thank you.

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    joaomldias New member | Level 2
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    Rich Super User II
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