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The size of the backup on Dropbox vs. on my external drive is different

The size of the backup on Dropbox vs. on my external drive is different

annapretorius
Explorer | Level 4

I am backing up an external drive using dropbox backup. The size of the file on the external drive and the size of the file tht dropbox is backing up doesnt correspond. Is this an issue and why is this happening?

1 Reply 1

Hannah
Dropbox Staff

Hi there, @annapretorius, thanks for bringing this to our attention.

 

Can you please send us a couple of screenshots from your external drive's info and what you see in Dropbox, so we can look into this?

 

If you go to your online backups page, what do you see there?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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