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They've stopped my syncing

They've stopped my syncing

Saxham
New member | Level 2

Hi. I had an email from Dropbox saying this as I had more than 2GB storage in my free account (I recently stopped my subscription) so the account would not sync with anything anymore – and indeed it doesn't.

 

But.... I'm only using 10GB of the 16GB I've earned from referrals - and that's what shows when I log into the account – but still no sync works.

It's infuriating I can't contact support on a free account as this is their fault – has anybody come across this before? Could anybody suggest how I can contact Support and get them to fix this? 

 

Many thanks.

1 Reply 1

Mark
Super User II

Have you looked at www.dropbox.com/backups to check thats not been activated and using space?


 


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    Mark Super User II
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