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Upgrade Question

Upgrade Question

Jac_in_the_Box
New member | Level 2

I was paying $11.99 for 2 TBs, but have been getting notices that my storage is almost full, and that I should upgrade to 3 TBs. I also noticed that while every month since signing up, Dropbox has been taking the monthly payment from my card, but for September, they didn't. I checked on the upgrade and saw that it would be for 2 TBs, maybe 3, but the monthly payment would be the same. I'm a little confused by all this. Can someone help me figure out what's going on?

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Re: Upgrade Question

Rich
Super User II

@Jac_in_the_Box wrote:

I was paying $11.99 for 2 TBs, but have been getting notices that my storage is almost full, and that I should upgrade to 3 TBs.


Go to your Plan page. What plan does it say you're on; Basic, Plus, Professional, etc.?

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    Rich Super User II
What do Dropbox user levels mean?
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