Vault disappear after upgrading to the Dropbox for Business Standard plan

mqiuchen96 · ‎10-29-2022

Hi, I upgrade my Dropbox plus plan to business standard ( in trial mode before I start to pay, just to try how is work) and I can't see the vault or the folder "vault".

Is appear when I started to pay the plan ?

Megan · ‎10-31-2022

Hi @mqiuchen96, thanks for posting here!

That's correct, yes.

I hope this clarifies.

Megan
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Mark · ‎10-29-2022

The Vault isnt available to business plans I'm afraid: https://help.dropbox.com/security/dropbox-vault

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mqiuchen96 · ‎10-31-2022

Ok, if I downgrade is will appear the vault folder and the file, right ?

Megan · ‎10-31-2022

Hi @mqiuchen96, thanks for posting here!

That's correct, yes.

I hope this clarifies.

Megan
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Vault disappear after upgrading to the Dropbox for Business Standard plan

Vault disappear after upgrading to the Dropbox for Business Standard plan

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