Where are the extra files that are making me going over the 2GB free limit?

[aureliozl3]

I have a Windows 10 machine that is showing that I only have 1.3 GB in Dropbox under Windows Explorer. (I have the free version of Dropbox.)

And yet I'm receiving a warning that I've used over 2GB and need to upgrade.

I deleted and turned off my backup but the warning is still there.  I did restart Dropbox.

Where is the extra 1GB of files and how do I get rid of them?

[Jay · Accepted solution]

Hi @aureliozl3, thanks for bringing this to our attention.

Is it possible you have the backup still visible on your account?

Keep me updated with any progress!

[aureliozl3]

Brilliant, @Jay , I thought I'd deleted that backup but it was still there.  Deleting it freed me from the problem.

Thanks much.

Aurelio

[Jay]

No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

Enjoy the rest of your week!