Why is my account full?

JMS90 · ‎08-17-2023

Hello,

I downgrade from Plus to Basic and deleted all my files, backup, and shared files. Still, it says that my dropbox is full!!

Jay · ‎08-17-2023

Hi @JMS90, thanks for bringing this to our attention.

Could you check this page to see the quota breakdown on your account and let me know what you see?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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JMS90 · ‎08-22-2023

Hello Jay,

It says Backup (9,3 GB). How can i delete it? Thx

Jay · ‎08-22-2023

You can find and delete your backups from your account on this page.

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Why is my account full?

Why is my account full?

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