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Why is my refferal tag Ineligible

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Why is my refferal tag Ineligible

vishal222
New member | Level 2
‎05-13-2023 02:15 AM

My refferal has started new email on a new PC sill its called ineligible, how is that even possible?

where can i get specific answer to my particular case

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Jay
Dropbox Staff
‎05-14-2023 11:45 PM

Hi @vishal222, thanks for bringing this to our attention.

 

If a referral is ineligible, then it means that they've already registered a Dropbox account under that email, or that they were activating the referral from the same computer or network as you.

 

If you have any further queries, feel free to message back.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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