Storage Space
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Why do I get the message that my storage is full when it isn't?? I deleted 95% of my files and it still shows that it is full and won't let me use it. I've restarted and re-installed Dropbox, but still says it's full. How do I get past this? Thanks!
Hi @Daven1969, thanks for bringing this to our attention.
How much quota are you using on your account according to this page?
Do you have any backups currently running on your account?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Daven1969, thanks for bringing this to our attention.
How much quota are you using on your account according to this page?
Do you have any backups currently running on your account?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I didn't realize that Dropbox was backing up multiple hard drives, so I was able to delete a bunch of files and free up some space, so crisis solved. Thanks for your quick reply!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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