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Wrong storage space calculation. I have 420 MB but Dropbox says 5,7GB have been used.

Wrong storage space calculation. I have 420 MB but Dropbox says 5,7GB have been used.

Jo-Jo
New member | Level 2

I have Basic plan i.e. 2 GB storage. Properties of my dropbox state 420 MB. But Dropbox says I have 5,7 GB. They state my box is full and no more will sync. How, what???

1 Reply 1

Megan
Dropbox Staff

Hey there, @Hermosaboy, wishing you a great Monday ahead!

 

Could you check your account's plan page, and let me know what it reports there?

 

Do you have any Backups enabled?

 

Let me know more, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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