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accidently started uploading files from an external hard drive

accidently started uploading files from an external hard drive

Lucille
Explorer | Level 4
Go to solution

I accidently started uploading photos and files from an external hard drive. It filled up my Dropbox storage space and then the upload stopped. But my storage space is full (I have the free account), and I cannot find the files to delete them.  Suggestions?  

 

 

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hi there @Lucille - sorry to hear you're having issues with this.

 

Could you have a look at your backups page and let me know if you can see and delete your backed up files from there perhaps?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Walter
Dropbox Staff
Go to solution

Hi there @Lucille - sorry to hear you're having issues with this.

 

Could you have a look at your backups page and let me know if you can see and delete your backed up files from there perhaps?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Lucille
Explorer | Level 4
Go to solution

Thanks, I did that, and then deleted the file which was causing the problem.  I am very happy to have the problem resolved.  

Walter
Dropbox Staff
Go to solution

Happy to hear it's sorted now @Lucille  

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    Lucille Explorer | Level 4
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