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full hard drive

full hard drive

Luchino
Explorer | Level 3

Sorry, after removing the Dropbox folder and transferring the contents to hard disk and erasing all the data contained in the drop box folder, my computer hard drive is still full of non-existent data, who knows the solution, my drop box app has been removed momentarily from the computer

3 Replies 3

Nancy
Dropbox Staff

Thanks for posting on the Community, @Luchino!
 

Is your local Dropbox folder currently empty or did you delete it from your computer? 

 

Can you send me any relevant screenshots showing that Dropbox is still taking up space on your computer's hard drive? 

 

Let me know when you're ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Luchino
Explorer | Level 3

ti ringrazio la tua partecipazione sarà sicuramente di grande aiuto, ti spiego :

All the contents of the crtella dropbox had been transferred to external hard drive and the deleted folder in the trash, the trash had been emptied, but the weight of the files are never lowered, quindo I also deleted apps from the computer

the Luca Rubini folder weighs 1.27TB
and contains 9 elements, the total weight of the nine folders is actually extremely neno, maybe 300GB but you can calculate from the sum of the nine folders in the screen shot

 

 

 

Schermata 2023-06-27 alle 20.19.10.png

Schermata 2023-06-27 alle 20.21.49.png

Hannah
Dropbox Staff

Hey @Luchino, does clearing the Dropbox cache help in this case?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Hannah Dropbox Staff
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    Luchino Explorer | Level 3
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    Nancy Dropbox Staff
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