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how long files accessible?

how long files accessible?

rwellink
Explorer | Level 3
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I have had my Dropbox full for years; is a free version; now I use another storage medium; I get an email from Dropbox every time that my box is full and I need to upgrade; but I don't want to upgrade; how long will my photos and files stay in Dropbox and be accessible to me?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @rwellink, thanks for messaging the Community!

 

Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @rwellink, thanks for messaging the Community!

 

Your files will remain on your account indefinitely, provided you login to the site once within 12 months to keep the account active.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Rich
Super User II
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@rwellink wrote:

... how long will my photos and files stay in Dropbox and be accessible to me?


They'll remain in your account as long as the account is active. If your account is idle (no activity or sign-ins) for more than a year, it will be deleted due to inactivity.

rwellink
Explorer | Level 3
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Thanks!

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    rwellink Explorer | Level 3
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