"Dropbox is full"

[SpaceFull]

I'm logged into https://www.dropbox.com/ from  browser
It says "Dropbox is full"
1. Uninstall the Dropbox app
2. Missing files in "All Files"
3. Dropbox (Personal) space on my plan
630.4GB/2GB in use
Non-shared files (630.4 GB) Shared files (0 bytes) Unused space (0 bytes)
I don't know what the 630.4GB file is
4. I want to know how to delete 630.4GB of used files

[Nancy]

Hi @SpaceFull, I hope you’re doing great. 

Can you please send me a screenshot of what you see when visiting https://www.dropbox.com/home?

If there are any files saved on your Dropbox account, they should be showing on this page, along with their size. 

Let me know when you’ve got more updates!

[SpaceFull]

Thank you
Currently supported by Dropbox support
if you know anything i would like to share

[Nancy]

Glad to hear our support team is looking into this, @SpaceFull.

If you have a ticket number from your convo with them, feel free to send it over.

Thanks!

[SpaceFull]

There was an answer from the support that "the second and subsequent devices will be saved to the basic plan of Dropbox".
I misunderstood that the number of units would be 0 by "disabling backup".
It is expected to be resolved by permanently deleting the deleted files.
I just needed to get the Dropbox Backup specs right.

[Nancy · Accepted solution]

Do you mean that you enabled computer backup on your Dropbox account and it filled up your quota? 

Is the issue resolved now or would you like further help perhaps?