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"Your Dropbox is nearly full" message - but I have no personal or shared files.

"Your Dropbox is nearly full" message - but I have no personal or shared files.

paul142
New member | Level 2

Hi am receiving the "Dropbox is nearly full" error message but I cannot see anything that could be causing this.

 

My account management page says I am using 2.6 of 2.75 GB - all of this being regular files, not shared. However, in the 'all files' section of the web app, there is absolutely nothing. Nothing appears in the Dropbox section of Finder either. I have no sharing folders added to my dropbox either. Has anyone any idea what could be the issue? 

1 Reply 1

Walter
Dropbox Staff

Hey @paul142, sorry to hear about this.


Can you please have a look at your backups page and let me know if you see any folders or devices listed there that might be taking up space?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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