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recommend friends

recommend friends

Ti Mo
New member | Level 2

Hi Community, I forwarded the link for the refer-a-friend. The person has downloaded the app and registered, but the following message appears:

waiting for installation
or
wait for email confirmation

why is that, can someone help me? Many Thanks✌️

3 Replies 3

Hannah
Dropbox Staff

Hey @Ti Mo, thanks for reaching out to our Community!

 

Is it possible that after your friend downloaded the app and registered to Dropbox, that they did't verify their email address?

 

That could be the culprit.

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Ti Mo
New member | Level 2
Hi @Hannah,

thanks for your feedback and your help! Can you tell me where they have to verify their email adress?

Hannah
Dropbox Staff

Hey @Ti Mo, not a problem!

 

In the article I hyperlinked in my previous reply, you'll find the steps on how to verify the email address.

 

I hope this helps!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    Ti Mo New member | Level 2
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