cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

where did the free space go

where did the free space go

nikkola
Helpful | Level 5
Go to solution

Hello.
I deleted all files from the web version of dropbox basic. But in the personal account it says that the entire place has been used.

Please help me get back the space.

 

1 Accepted Solution

Accepted Solutions

nikkola
Helpful | Level 5
Go to solution
2 Replies 2

nikkola
Helpful | Level 5
Go to solution

It turns out all the free space was occupied by the backup copy.

 

solution

https://www.dropboxforum.com/t5/Storage-Space/I-have-two-80-Mb-files-in-my-box-My-account-says-I-am-...

Rich
Super User II
Go to solution

@nikkola wrote:

I deleted all files from the web version of dropbox basic. But in the personal account it says that the entire place has been used.


You likely have the Backup feature enabled. Check your Backups page.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    nikkola Helpful | Level 5
What do Dropbox user levels mean?