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Known issues - updated June 24thsee more

Auto Sync

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Level 3

Auto Sync

My photos don't aoto sync any more on my android. I can do it manually just fine, but it won't do it automaticlly any more.  Is this a feature that only upgraded people get now?  If not, what am I missing?  I've played with my Dropbox app on my Android many times and can not see an option to automatically load my photos to my dropbox. 

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Super User II

Re: Auto Sync

The option you want to look for in Dropbox Settings is called Camera Uploads. Make sure it's enabled on your phone.

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Super User II

Re: Auto Sync

The option you want to look for in Dropbox Settings is called Camera Uploads. Make sure it's enabled on your phone.

Level 2

Re: Auto Sync

Same issue here, camera uploads are enabled and they do work but only occasionally. I can no longer photograph something and have it waiting in my camera uploads folder when I get back to my desk, it can take days for it to sync without me manually selecting the photos and uploading them.

 

The problem occurs with full battery, on Wi-Fi and 4G. My handset is a OnePlus 3t. OxygenOS 5.0.1

 

I have tried stopping and restarting the dropbox app and full phone restarts to try and kickstart the sync. No effect that I can see.

 

 

Level 2

Re: Auto Sync

any luck solving the problem? i have the same issue, seems it only upload if the app in my android is opened. i do have activated the uploading from camera option, using wifi and 4g. so i dont see why its not working anymore

Dropboxer

Re: Auto Sync

Apologies for the late reply @lauragg - are you still having issues with our Camera Uploads feature? 

 

 


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