I have a large video file that 16 GB and I copied it to dropbox folder and Dropbox desktop app showing me the file is being synced but I waited for more than 14 hours and still the same, my internet upload speed is 100 mbps according to speedtest.net
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If you're using the Dropbox client on your computer and the file was placed in the local Dropbox folder, then it will resume the file automatically if the transfer is interrupted.
If it appears to be stuck, hover your mouse cursor over the Dropbox icon in the system tray (Windows) or menu bar (Mac) and see what Dropbox reports for its status. You might also want to read the following help article.
i have been uploading a file that says "1 hour remaining" for several hours. I have plenty of space in my account and my internet speed is fine. The file is 3.5GB ...
what am i doing wrong?
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Did your file ever finish uploading?...I am having the same issue "1 hour left" and the status bar is stuck in one spot.It has been over 12 hours. ...otherwise says it is still uploading. Extremely frustrated by this as I purchased a larger plan, etc. so I could uploard a larger file.
Hey Rich, what icon? WHERE? I see no description above of an icon. What are you seeing? Also, you seem to be answering a question that was not asked.
Let me know what you see there & what device you’re using & we’ll take it from there. Thanks for posting us on our Community & I'll be awaiting your next update, so as to work on a fix together!
Community Moderator @ Dropbox
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Hovering the cursor over the Dropbox icon in the menu bar (Mac) gives no information about the status of a stuck file. Clicking the icon says Connection Is Secure and gives connection info.
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
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