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Can not upload files from Android app

Level 1

Hello,

I have been trying to upload files to my dropbox using the Android app for the last few days and I keep getting this error when I click on Upload button: "Unknown Error, please contact customer support.".

Anyone knows why is this error appearing and how can I solve it?

I have reinstalled the application and it's still not working.

Thank you!

17 Replies

Re: Can not upload files from Android app

Level 1

Since the upgrade to 3.0.5 on my android phone a couple of days ago, I'm getting this error as well. I have tried the uninstall/reinstall - no change and no info beyond the cryptic/useless error message.

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Re: Can not upload files from Android app

Level 1

I have the same issue. I too uninstalled and reinstalled the app with no success. Would be greatful for any help you could give me.

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Re: Can not upload files from Android app

Level 1

I'm having same problem also. Tried reinstall, unlink, clear cache, reboot, still the same.. pls help to resolve this asap...

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Re: Can not upload files from Android app

Level 1

Same with me...

 

SOLUTION - Uninstall the latest version, download and install the previous - and Dropbox will be working again! 

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Re: Can not upload files from Android app

Level 1

Where do i get the older version.do you have a link? Thankyou

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Re: Can not upload files from Android app

Level 1
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Re: Can not upload files from Android app

Dropboxer

Hi everyone!

We're aware of the issue and are working on a temporary fix. We hope to have an updated release out shortly. Thanks for your patience in the meantime!

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Re: Can not upload files from Android app

Dropboxer

Hey everyone! We have released an update that fixes this issue. You can install this update by going to the Play Store, searching for "Dropbox" and tapping "Update".

Thank you all for your patience!

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Re: Can not upload files from Android app

Download latest version of Dropbox and fix this problem.

Direct Download

[Unofficial download link removed by moderator]

Google Play link 

https://play.google.com/store/apps/details?id=com.dropbox.android

I think you fix your problem 

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Can not upload files from Android app
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