cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

default

yes

316 Views
1 Comment
0 Likes
Highlighted
Level 2

Disk Space and Unsyncing

Hi all,

I am trying to un-sync my photos to save space.  I understand all of the help tool, but the first step is to click the Dropbox Icon in the system tray or menu bar, but I don't have this icon.  How can I get passed this first step another way?

Running off MacOS 10.14

Cheers,

Brent

Tags (2)
1 Accepted best answer

Accepted Solutions
Dropboxer

Re: Disk Space and Unsyncing

Hi Brent!
 
It sounds like the desktop app isn’t running. Could you please locate the desktop app from the list of programs on your computer and run it? If you don’t find it, could you please try to reinstall the desktop app (61.4.95)?
 
Let me know how it goes! upside-down face



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
1 Reply
Dropboxer

Re: Disk Space and Unsyncing

Hi Brent!
 
It sounds like the desktop app isn’t running. Could you please locate the desktop app from the list of programs on your computer and run it? If you don’t find it, could you please try to reinstall the desktop app (61.4.95)?
 
Let me know how it goes! upside-down face



Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help you find an answer!
You won’t have to wait too long for a reply, but why not learn more about the Community while you’re here.

Not the right discussion for you? Find out what else our Community has to say about Syncing and uploads.

Or, search our Help Center for even more.

Who's talking
Top contributors to this post