cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues - updated July 19th see more

Dropbox is re-syncing my files again?

SOLVED
Go to solution
11,385 Views
78 Comments
65 Kudos
Highlighted
Level 1

Dropbox is re-syncing my files again?

Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?

1 Accepted solution

Accepted Solutions
Solution
Level 5

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I don't recall any changes to the OS etc. It didn't say re-indexing, it said updating and the number of files kept increasing. After one or two days it was still going like crazy.

 

I found online somewhere that I should delete filecache.dbx. I did that, restarted dropbox. Now it did re-index all files, but this only took a couple of hours. I've not had a problem since.

 

I think it would be nice if Dropbox would pay attention to this sort of thing in a more timely fashion for paying customers.

78 Replies
Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I have the same problem. One minute everything was synced and green and then suddenly everything was resyncing. Why is this happening?

Super User alumni

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

It may have been your client updated on the computer. Often when this occurs a reindex happens. What that is the client compares all the files to those on the server, making sure they are indeed on the client. It appears as a full upload is occurring, but its just sending small bits of comparison data and should finish relatively soon. Relative, depending on your internet speeds and how long you use the client etc.

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

My dropbox is re-syncing. Why? I think I see from a previous post that this is different from a re-upload. But why does this happen?

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I have re-started my laptop after it has not been used for about two months.

Dropbox has downloaded the file list and is now downloading more than 80,000 files, my entire Dropbox folder. It's as though Dropbox does not recognise the files that are already on the laptop and downloads the entire folder, rather than just those files that have been created or amended since the last connection.

This is not the first time it has happened. It ties up the laptop for 15 - 20 hours doing it and I don't have time to wait.

Very frustrating and makes me think of abandoning Dropbox which, in every other respect, is an excellent service.

Any help would be appreciated.

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

My entire Dropbox is re syncing !!! I added one file on my home PC and and when I go to work and login it is downloading all my files (from Dropbox) again!!  I have a presentation to do in 10 minutes and I cant access it!!!! I know that its probably just verifying that the files exist BUT that's going to take about 20-30 minutes at least.

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I have had this same problem for months now and have gotten no help from Dropbox support.  Has anyone figured this out??????

 

As long as the pc is on and Dropbox is running it seems fine, but if it reboots, goes in to sleep mode, etc.  Dropbox thinks it needs to resync ~20,000 files!!!

 

Maddening! 

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I have just had exactly the same problem!! I was travelling for the week and my desktop off and was using my iPad to update files on dropbox...when I switch my desk top back on, it thinks it needs to resync everything and I've hardly changed anything!!!  Really frustrating!

Level 1

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

I have tried clearing the cache, etc. nothing seems to work!

Level 2

Re: DROPBOX RE SYNCING ALL FILES AGAIN?!?!

Same here. It affects only one of three Dropbox Pro accounts in our office, but with all six PCs affected, re-syncing over 120,000 files on each machine, creating lots of conflicted copies where files have been edited during this giant re-sync.  We are now at 24 hours and counting, as I left all our PCs running overnight in the hope it would finish.  This is surely a bug and not normal Dropbox functionality.

Still stuck? Contact Support directly, or ask a question on the community.
Still stuck?
Top Contributors
Rich 4933
Mark 3902
Jane 1121
Greg K. 830
Tom_M 886