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Dropbox won't upload my image which is 102 Mb tiff format

Dropbox won't upload my image which is 102 Mb tiff format

dingli
New member | Level 2
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Using Mac book pro Dropbox won't upload my image which is 102 Mb tiff format. Why is that i have also tried uploading a small jpg image still says there was a problem with the server try again. Please help.

2 Accepted Solutions

Accepted Solutions

Jay
Dropbox Staff
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Hi there, could you try switching browsers to see if this helps? 
 
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

dingli
New member | Level 2
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Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

View solution in original post

4 Replies 4

AndyRoyale
Helpful | Level 5
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I would check your internet connection. There's really no problem uploading large files to DropBox.

dingli
New member | Level 2
Go to solution

Thank you but my internet connection is fine.

Jay
Dropbox Staff
Go to solution
Hi there, could you try switching browsers to see if this helps? 
 
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 
 
Let me know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

dingli
New member | Level 2
Go to solution

Thank you it works fine with Safari so i will be using dropbox with safari from now on. Thank you

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    dingli New member | Level 2
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    Jay Dropbox Staff
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    AndyRoyale Helpful | Level 5
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