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Files appear online but not on the computer while it said its sync

Hi !

All is in the subject, files appear online and for one member of the group (who created them), but some of these files doesnt appear on the computer of 2 members o the group, while the dropbox seem to be sync and the files appear online. 

Thanks for your help!


1 Reply

Re: Files appear online but not on the computer while it said its sync

Hey Thomas!
The first thought that came to my mind was to run a bad file check to see if there are any incompatible characters
If nothing comes up, could you please clarify if these files are all under one shared folder? Are you able to view them through the website? Any additional info would be very helpful.
Thanks in advance!

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