Folder not showing up on my computer

[simondolphin]

Set up a new folder in dropbox and wasn't ablet to  see the same folder under my file explorer on my computer.  It seems that  they were not  syncrhozing and I have selected all folders under selective sync. No idea? help will be appreciated.

[Rich · Accepted solution]

• https://www.dropbox.com/help/syncing-uploads/files-not-syncing
• https://www.dropbox.com/bad_files_check

[simondolphin]

Thanks Rich.  Good to know.  This may be the problem. When I rename the folder, it now works? Don't exactly see the logic but anyway it somehow works now. Thank you for your help.

[Rich]

What was the original name of the folder? It was likely using a character that's considered illegal on your operating system, so Dropbox wasn't able to create it locally.

[Athena888]

Hello Simon

Im experiancing the same problem. Did you find a resolution?

Ive checked, there are no illegal caracters in the file name.

Any help will be much apprecaited 

Thank you 

Kind Regards

Aishah

[petmram]

Worked for me, as soon as I removed dots from the troubled folder name, DropBox displayed the folder in my Explorer and synched all files. Back in business - Thank you!