cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Known issues updated. Learn more

default

yes

Highlighted

How can you get back backed up file

Hi
2 Replies

Re: How can you get back backed up file

Super User II

What exactly are you referring to? How did you back up your file? What device type are you referring to and what app did you use?

Reply
Loading...

Re: How can you get back backed up file

Dropboxer
Hi there @Jackiemwanga
 
Along with what @Rich asks, can you please provide some more information on this so as to have a better understanding of your concern? For example:
  1. Had you uploaded this file through the desktop app, the mobile app, or the website?
  2. Did you recently delete it by any chance? If so, have you checked out the steps outlined here?
  3. Are you referring to a personal folder or file, or a shared folder or shared file?
  4. Are you getting any errors?
Any screenshots (without personal info) illustrating your concern would also be very helpful. 
 
Thanks in advance! slightly smiling face

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Syncing and uploads

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

How can you get back backed up file
160 Views
2 Replies
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post