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How can you get back backed up file

2 Replies

Re: How can you get back backed up file

Super User II

What exactly are you referring to? How did you back up your file? What device type are you referring to and what app did you use?


Re: How can you get back backed up file

Hi there @Jackiemwanga
Along with what @Rich asks, can you please provide some more information on this so as to have a better understanding of your concern? For example:
  1. Had you uploaded this file through the desktop app, the mobile app, or the website?
  2. Did you recently delete it by any chance? If so, have you checked out the steps outlined here?
  3. Are you referring to a personal folder or file, or a shared folder or shared file?
  4. Are you getting any errors?
Any screenshots (without personal info) illustrating your concern would also be very helpful. 
Thanks in advance! slightly smiling face

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How can you get back backed up file
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