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I want to close Dropbox. Just stopping the sync does not solve my problem. And I don't want to uninstall it. Do I have to close it via End Task in Task Manager?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
Regards
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, I expect that syncing will stop. BTW the reason I want to close Dropbox is because it eats so much computer time that I can't get anything done. If there is a solution for that then please let me know.
Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
Regards
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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"Click the gear" is what google suggests, pulling from this post, but there's no gear anymore.
Any changes to UI should come with an obligation for that design team to go update every old forum support instructions. Constantly tweaking your UI means building a library of reliable support articles is basically impossible.
I think as of December 2020 you need to left click the dropbox icon, then click your name/icon in the upper right, then click quit. Dropbox hijacks the right click menu so you can't just right click and hit exit like with any other sensible tray icon. Seems like a dark pattern to me but there you go.
I wish Dropbox provides a user manual as a pdf that answers all these questions. I just subscribed to Dropbox. I am just in the "Free Trial" period.
I am having a hard time figuring out the right way to install it, the right way to back-up my files in such a way that the backup replicates the folder structure in my Windows11 PC. To find answers to these questions, I have to use Google to search for answers. I cannot find answers on the Dropbox site. I do not even know whether the installation went correctly or not. Such a poor support. I am thinking of canceling Dropbox and going to use some other service.
Hey @nis1, thanks for sharing your feedback here.
If you installed the Dropbox desktop app on your computer and the installation was complete, you should now have a small Dropbox icon in your system tray.
Also, you should have a Dropbox shortcut on your Desktop that will open a Dropbox folder in your file explorer, with all your Dropbox files.
If you have other, specific questions about the Dropbox application or anything else Dropbox related, we'll be more than happy to assist you!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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The gear box doesn’t show up when I click on the icon. Any other way to stop it ?
Hey @Viv472, if you want to close the Dropbox app, please follow these steps.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!