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Re: Wrong time on files

Incorrect Timestamp shown to uploaded files

SusanR
Explorer | Level 4
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I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.

78 Replies 78

msw345
New member | Level 2
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Thanks.

Babygrands
New member | Level 2
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Hi Linda here. I'm a Dropbox novice. Just uploaded an excel xls and the time stamp is 4 hrs in the future. So unfortunately the problem has not been fixed for all. It doesn't make sense that the time zone options for USA are so limited. Your prompt response will be greatly appreciated. 

apraetor
Super User alumni
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Hi Linda,
What time zone are you in? And what time zone is set for you in your profile on Dropbox.com currently?

jabulani
Explorer | Level 3
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Modified date showing date & time 2 days & 19 hrs in the future. Using dropbox on Ubuntu 18.04, OS date & time set correctly: US Central Time

Jane
Dropbox Staff
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Hey jabulani, I would also point you towards the system time & for that reason I’d like to ask you whether this is happening only within Dropbox or you’re seeing the same behavior on other locations on this device. Usually a date in the future is the result of a clock set to the wrong date, either on the machine where the file was written or on the machine where you're looking at the file. 
 
Please do let me know whether this is the case & I’ll make sure to get back in touch with you more closely!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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raket4u
Explorer | Level 4
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I also have the problem with my fotos

example - photo uploaded from mobile:

2018-09-23 09.25.53.jpg timestamp: 23-09-2018 07.25

Denmark

yours Jan

jabulani
Explorer | Level 3
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See below

jabulani
Explorer | Level 3
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I resolved the issue.

So a deleted file of the same name existed in the same location previously.

So when I created a new file with the same name in the same location, dropbox used the last modified date of the deleted file.

 

raket4u
Explorer | Level 4
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All of my images are automatically uploaded to Dropbox. All with two hours difference.

apraetor
Super User alumni
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@raket4u 

Some info we need: 

  • Your actual time zone
  • which timezone is set in your Dropbox.com account
  • which timezone does you phone use in its settings

If all new Camera Uploads are off by exactly n hours (where n=2 in your case) then it is likely a setting issue. If the minutes are also incorrect, then something else is going on.

Need more support?