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Hello,
So my question is what do I need to do if I am on a team of real estate agents and only need acess to 2 folders in drop box? I have those permissions and can access them. the problem is I originally signed up for buiness trail versoin and that ended and now so my folders and files will not sync. I am using MacOS Sierra
Thank you
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Thanks for getting back to me. I am not sure the team is in a locked state. They are not getting the notifications I am about syncing. So is it becuase I don't have licensing that I am getting this? Is there a free version I can use to access the files? Does everyone on a team need a license? I am not sure that everyone has a license. I thought only the admin person needs it? Sorry, Very confused. Don't know how this works.
the problem is I originally signed up for buiness trail versoin and that ended
They are not getting the notifications I am about syncing.
So is it becuase I don't have licensing that I am getting this?
Is there a free version I can use to access the files?
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Yes, this helps a bit more. So I am not the admin, someone else is. would it be esiest for me to leave the team and use a free version.? How do I leave the team? How do I leave the busniness trial version and install a free version?
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Sorry for the late reply. I got super busy with a lot of client stuff and just know getting back to this. I will try all this and follow up. I really appreciate you taking the time to explain all of this to me.
Thank you so much,
Ben
By all means Ben (@bengibbs75)- it's been a pleasure; let’s leave this discussion open as a point of contact; please take your time to try my suggestions & keep me posted on the outcome whenever you get a chance. Happy Monday!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jane,
Thank you so much for keeping this thread open. So I believe that I have fixed the problem. I disbanded from the team and reverted back to a basic account. That solved the issue with the syncing. There is still a little x in the app icon and it says my "Dropbox is full and I need to upgrade or refer a friend to get more space". Let me know if there are any other actions I need to take.
Thank you!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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