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Hey,
I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder.
Here's my config :
- Dropbox v26.4.24
- OSX 10.12.5
Btw I tried uninstalling and reinstalling the app, didn't work either.
But I didn't remove the app settings (I'm not sure where they are located) and if it's relevant in this case.
Any idea ?
Thanks,
Vincent
Hey,
I'll have a look as soon as I can.
Can't think of anything taking over the screenshot functionality but I'll check it out, thanks!
Regards,
Vincent
OK just to be clear, gear icon is there for me. I can uncheck and recheck the bit with the screenshots, but Dropbox for Mac has stopped moving screenshots to its designated folder.
Sorry but both happens at the same moment. So I gues they are related. My guess is that one kills the other. Thank you.
What I have understood is that it stopped working for me AFTER I selected a different method (Window instead of Selected Portion) and Clipboard on the touchbar of a 2016 model. So is there a solution to the problem?
I tried to uncheck and recheck the option in Dropbox application with no luck!
I have the same issue, have tried all of the steps above and still no luck.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I have the same problem with Mojave. No screenshots going to Dropbox anymore. Did the uncheck/check solution in the preferences but no help. Any more suggestions, I need this feature. Screenshots not appearing anywhere!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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OK I found the problem. Mojave has a new screenshot capability you get with SHIFT-COMMAND-5. After typing SHIFT-COMMAND-5, select OPTIONS, then select "save to desktop" and then the Dropbox saving funtionality returned.
Bob
Ah, thanks for getting back in touch with us here to keep the thread updated on the progress Bob (@ae1m) I’ve made sure to accept your last reply as a Solution for posterity, as other users may experience the same concern.
I appreciate your contribution & it’ll be a pleasure to check back with you in the future in case you have any questions or you’d like to share your thoughts. Wishing you a lovely rest of your day ahead & take care until we talk again!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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