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Upload speeds very slow on fast fiber connection

Level 2

I noticed very slow upload speeds a couple of months back and I have tried to solve it by updating to the latest version and adjusting any and all sync options and speed options.

I am to the point where I am curious: as a service have you actually throttled peoples upload speeds?

I am running dropbox from a 6gbs SSD (ADATA SU800) that is solely for storage. I have a fiber internet connection with great speeds. I have a very high-end ASUS router that cost me almost 400 dollars. My speeds in other apps when uploading is fine. I used to get 7-8 Megabytes a second upload speed. Now, with this drop in upload speed, I am seeing about 1-1.5 Megabytes a second.

 

Can someone please look at my account - I have been a Dropbox user from it's first iterations. I love the platform but I need to figure this problem out ASAP as I work with very large UHD video files, large PSD's, etc.

Thank you,

Jesse

1 Reply

Re: Upload speeds very slow on fast fiber connection

Dropboxer
Hi @Jesston, sorry to hear that you’re experiencing this behavior. 
 
In order to have a better look into this, I’ve sent you a ticket to the email address associated with your Community profile. Please check your inbox for my latest message and we’ll take it from there. 
 
Thank you in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Upload speeds very slow on fast fiber connection
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