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Why is sync so slow on iPhone?

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Level 1

Re: Why is sync so slow on iPhone?

Seriously, I'm having the same problem as all these people and have been a Dropbox pro customer for nearly 2 years now.  I have over 500 photos in the queue for upload and every time I visit my iPhone app the queue is like 1 photo less and counting.  Background uploading ?  HA! There is NO difference with that engaged whatsoever.  I'm on the verge of migrating to Google driver or another competitor for the same or cheaper rate for cloud storage.  Not to mention the slow download ' stream of my data when I want to show my family photos on my mobile devices.

Dropbox FIX THIS or you're losing another customer.

Level 1

Re: Why is sync so slow on iPhone?

This is unbearable! Why cannot you address the issue that causes that much frustration to your premium users? I've been an Android user, then Carousel user. Everything was great. Now I'm stuck with the useless app!

Level 1

Re: Why is sync so slow on iPhone?

Echo all of the above, what's the point of an auto back up cloud service that doesn't back up?

Level 1

Re: Why is sync so slow on iPhone?

Same on my iPhone.

Dropbox, I want carousel back on my phone!

Level 1

Re: Why is sync so slow on iPhone?

Ditto. I can't stand the slow uploads. Also, unlike Carousel, the Dropbox app requires me to share my location in order to do background uploading. WHY?!?! I won't enable background uploading because of this silly requirement, which means that if I want to backup videos I have to either dig into my phone's settings and disable sleep, or sit next to my phone and tap it every so often to keep it awake. Ugh.

I switched to Dropbox Pro because Carousel was so good and my primary use is backing up family photos. But now that it's gone, and Dropbox is so painfully slow, I'm looking for an alternative for me and a few family members.

Level 1

Re: Why is sync so slow on iPhone?

SERIOUSLY why is this still such an issue? Carousel was so fast and then it went away. Seriously going to stop using dropbox if this issue is not addressed soon.

Level 1

Re: Why is sync so slow on iPhone?

Tick tick.... Still waiting for a response from Dropbox tech support on this.... And the comments continue to grow...

Level 1

Re: Why is sync so slow on iPhone?

Listen up Dropbox! I have a theory:
You guys have no balls at all! I assert that Apple has made you close down Carousel because it was better than iCloud Foto sync and to go even further they have made you make the wireless upload rediculously slow and faulty... Say what you want but you guys can not be that ultra bad in programming...
For all of the people that want to stay with this boneless piece of cloud-provider, allthough everyone should leave dropbox like a rat leaves a sinking ship, use a cable to sync your photos to the box.
And last but not least: stay smooth

Level 1

Re: Why is sync so slow on iPhone?

Google photo backup works. Still dont understand as others here mention why this "key" feature is so poor. It seems to me this should be a core functional tool?

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Level 1

Re: Why is sync so slow on iPhone?

It's crazy that on a 4G connection that's 50mbs up speed it takes about an hour to upload a 200mb photo.  I didn't really think Carousel did it much quicker, all in all it's just S.A.F.

A fix would be great. 

As would the background uploading.  Carousel at least did this great.  Dropbox times out after a few minutes meaning you have to disable sleep on the phone or sit there and wake it every couple of minutes.

Plugging in to a computer is not a solution.  This removes the mobile part of the mobile app.