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Syncing and uploads

Keep your files in sync on all your devices. Access them anywhere.

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Last modified by yesterday
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Last modified by CR21 yesterday
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Windows 8 & 10 not syncing

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Last modified by yesterday
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changes for samsung users

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Last modified by troy1974 yesterday
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Last modified by yesterday
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combining files

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Syncing

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Last modified by yesterday
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69Views
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Last modified by Peter R.2 yesterday
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Last modified by yesterday
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Last modified by Tuesday
68Views
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Smart Sync automatically switches to local

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Last modified by Nikis Tuesday
1187Views
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Last modified by paultzanos1 Tuesday
36Views
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Dropbox not uploading/ uploading v slow

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Last modified by Tuesday
15505Views
219Replies

Syncing

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Last modified by Tuesday
98Views
2Replies

dropbox to iPhone

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Last modified by Tuesday
57Views
3Replies
183Views
6Replies

Changes to shared folders won't sync

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Last modified by Tuesday
44Views
3Replies

Downloading videos

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Last modified by Tuesday
22Views
1Replies
Last modified by Monday
1023Views
21Replies
29Views
1Replies

Prevent Camera Upload of old photos

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Last modified by Monday
39Views
2Replies
24150Views
22Replies

Syncing to PC

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Last modified by Monday
37Views
1Replies
Posts
Views
Replies
Last modified by yesterday
53Views
4Replies

changes for samsung users

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Last modified by troy1974 yesterday
1308Views
9Replies

Syncing

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Last modified by yesterday
119Views
3Replies
69Views
3Replies

Smart Sync automatically switches to local

Dropboxer reply Expert reply
Last modified by Nikis Tuesday
1187Views
44Replies
183Views
6Replies
24150Views
22Replies
170Views
5Replies
Last modified by Friday
123Views
4Replies
Last modified by Friday
24Views
1Replies

syncing seems to be stalled

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Last modified by Friday
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Last modified by Stages Thursday
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Last modified by Thursday
31Views
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Last modified by granthutchinson Thursday
66Views
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Last modified by reroes Thursday
73Views
2Replies

What's the purpose of Smart Sync?

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Last modified by kthompson Thursday
1132Views
9Replies

Dual booting with shared DB drive possible?

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Last modified by travsformation a week ago
668Views
8Replies

Links to files broken

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Last modified by a week ago
54Views
2Replies
Last modified by a week ago
554Views
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Uploading

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Last modified by a week ago
156Views
3Replies

incompatible drive

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Last modified by apraetor a week ago
508Views
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Last modified by Matias L. a week ago
694Views
3Replies
Last modified by a week ago
56Views
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Last modified by a week ago
78Views
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Last modified by D4mp a week ago
69Views
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Last modified by WhiteErinM a week ago
103Views
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Last modified by a week ago
50Views
1Replies
Last modified by a week ago
39Views
1Replies
Posts
Views
Replies
Last modified by 23m ago
101Views
7Replies
Last modified by an hour ago
261Views
40Replies
Last modified by 2 hours ago
81Views
5Replies

Upload Files

Dropboxer reply Expert reply
Last modified by yesterday
117Views
9Replies
Last modified by CR21 yesterday
4Views
0Replies
Last modified by yesterday
15Views
1Replies
Last modified by yesterday
13Views
1Replies

Windows 8 & 10 not syncing

Dropboxer reply Expert reply
Last modified by yesterday
120Views
13Replies
Last modified by yesterday
65Views
4Replies

combining files

Dropboxer reply
Last modified by yesterday
44Views
2Replies
Last modified by Peter R.2 yesterday
2024Views
45Replies
Last modified by yesterday
44Views
3Replies
Last modified by Tuesday
68Views
3Replies
Last modified by paultzanos1 Tuesday
36Views
2Replies

Dropbox not uploading/ uploading v slow

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Last modified by Tuesday
15505Views
219Replies

Syncing

Dropboxer reply Expert reply
Last modified by Tuesday
98Views
2Replies

dropbox to iPhone

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Last modified by Tuesday
57Views
3Replies

Changes to shared folders won't sync

Dropboxer reply Expert reply
Last modified by Tuesday
44Views
3Replies

Downloading videos

Dropboxer reply
Last modified by Tuesday
22Views
1Replies
Last modified by Monday
1023Views
21Replies
29Views
1Replies

Prevent Camera Upload of old photos

Dropboxer reply Expert reply
Last modified by Monday
39Views
2Replies

Syncing to PC

Expert reply
Last modified by Monday
37Views
1Replies

Most recent version of Excel file gone

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Last modified by Monday
45Views
3Replies

Camera upload error

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Last modified by Monday
148Views
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Removing a licence

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Last modified by Monday
34Views
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Syncing Conflict

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Last modified by A_M Sunday
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changed subscription

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Last modified by Friday
131Views
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Files in my account aren’t syncing to other devices

  1. Is Dropbox running?
  2. Are you online?
    • Are you signed in to the same Dropbox account on all of your devices? Learn more.
  3. Is there a problem with your file names?
  4. Does your device have enough available space? Does Dropbox?
  5. Did you enable selective sync?

If you’ve checked each of the items above and you’re still having sync problems, try the following:

  1. Quit the Dropbox desktop app and relaunch it.
  2. Unlink and relink your computer.

Files in a shared folder aren’t syncing

  1. Check that you have access to the shared folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  2. Check that the person you are sharing the folder with is a member of the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. Click the folder.
    3. Check the banner showing the members of the folder.
  3. Check that each person has access to the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  4. If you’ve tried all of the above and you’re still having trouble, contact Dropbox support.

Files aren’t uploading

If you get an error message when uploading files to dropbox.com, try the following:

Seeing a red X when uploading files? Learn more.

Sync is taking too long

  1. Click the Dropbox icon from the system tray or menu bar..
  2. Click the gear icon.
  3. Select Preferences...
  4. Click Network.
  5. Click Change Settings...
  6. Manually adjust bandwidth settings:
    1. Select the radio button beside Limit to, and enter the rates you prefer.
    2. Rates are set in kilobytes per second.
    3. For the fastest rate possible, select the radio button beside Don't limit.
Notes:
  • The first time you sync a file takes the most bandwidth; succeeding syncs will not take as long.
  • Transfer speeds depend upon how quickly your computer can process and compress the components of the files.
  • You can also check your connection speed through your internet service provider (ISP) and local network.
    • Keep in mind that the actual sync speed you see may not match these speeds directly as we are including the hash, compression, and encryption process in our aggregate kB/s speed.

Syncing and uploads

Keep your files in sync on all your devices. Access them anywhere.