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Syncing and uploads

Keep your files in sync on all your devices. Access them anywhere.

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Last modified by Judy S.3 4 hours ago
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my upload crashed

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Last modified by KS555 10 hours ago
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Last modified by Jean-Pierre M.3 10 hours ago
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Last modified by Clayton K.1 12 hours ago
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Last modified by 16 hours ago
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Last modified by Clayton K.1 19 hours ago
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Last modified by AlXB yesterday
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Last modified by Airships yesterday
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Who wins on a delete?

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Embedded Fonts

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Sync Issues

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Last modified by yesterday
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sync issues

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Last modified by yesterday
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Cannot upload larger files via Dropbox.com

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Last modified by steve t.5 Thursday
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20Views
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Last modified by Thursday
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8Views
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Why is sync so slow on iPhone?

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Last modified by Thursday
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Drag and Drop not working

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Last modified by grimeFace Thursday
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two of my accounts merged

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Last modified by Thursday
6Views
1Replies

incomplete information

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Last modified by Thursday
12Views
1Replies

sharing folders

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Last modified by Thursday
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Last modified by Thursday
16Views
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._ files

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Last modified by Huboi Thursday
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230Views
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Last modified by Thursday
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Last modified by Thursday
142Views
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Last modified by Thursday
41Views
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8925Views
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Posts
Views
Replies

my upload crashed

Expert reply
Last modified by KS555 10 hours ago
101Views
7Replies
Last modified by Clayton K.1 19 hours ago
41805Views
288Replies

Cannot upload larger files via Dropbox.com

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Last modified by steve t.5 Thursday
73Views
8Replies

Drag and Drop not working

Dropboxer reply
Last modified by grimeFace Thursday
40Views
3Replies
230Views
8Replies
Last modified by Thursday
44Views
2Replies
Last modified by Thursday
142Views
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Last modified by Thursday
41Views
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Last modified by Philotera Wednesday
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auto sync

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Last modified by dropinthebucket Wednesday
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Last modified by Wednesday
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Last modified by KS555 Tuesday
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Last modified by Tuesday
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sync both ways

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Last modified by Tuesday
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Cancel Upload

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Last modified by miked71uk Monday
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whatsapp sync

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Last modified by Monday
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Last modified by Monday
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Last modified by zawlin Sunday
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Last modified by a week ago
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Last modified by DOsinga a week ago
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Last modified by tmpearce a week ago
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Last modified by a week ago
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Last modified by Judy S.3 4 hours ago
14Views
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Last modified by Jean-Pierre M.3 10 hours ago
1675Views
16Replies
Last modified by Clayton K.1 12 hours ago
7Views
0Replies
Last modified by 16 hours ago
12Views
3Replies
44Views
2Replies
Last modified by AlXB yesterday
164Views
2Replies
Last modified by Airships yesterday
22Views
2Replies

Who wins on a delete?

Dropboxer reply
Last modified by yesterday
19Views
1Replies

Embedded Fonts

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Last modified by yesterday
16Views
1Replies

Sync Issues

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Last modified by yesterday
19Views
2Replies

sync issues

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Last modified by yesterday
14Views
1Replies
20Views
3Replies
15Views
5Replies
Last modified by Thursday
22Views
1Replies
8Views
1Replies

Why is sync so slow on iPhone?

Dropboxer reply Expert reply
Last modified by Thursday
14Views
2Replies

two of my accounts merged

Dropboxer reply
Last modified by Thursday
6Views
1Replies

incomplete information

Dropboxer reply
Last modified by Thursday
12Views
1Replies

sharing folders

Dropboxer reply
Last modified by Thursday
9Views
1Replies
Last modified by Thursday
16Views
1Replies

._ files

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Last modified by Huboi Thursday
2729Views
11Replies
8925Views
22Replies
Last modified by Wednesday
74Views
8Replies
20Views
1Replies

Can't open Word Docs

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Last modified by Wednesday
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Last modified by Wednesday
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Last modified by AnnetteG Wednesday
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Last modified by Tuesday
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Last modified by Tuesday
17Views
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Files in my account aren’t syncing to other devices

  1. Is Dropbox running?
  2. Are you online?
    • Are you signed in to the same Dropbox account on all of your devices? Learn more.
  3. Is there a problem with your file names?
  4. Does your device have enough available space? Does Dropbox?
  5. Did you enable selective sync?

If you’ve checked each of the items above and you’re still having sync problems, try the following:

  1. Quit the Dropbox desktop app and relaunch it.
  2. Unlink and relink your computer.

Files in a shared folder aren’t syncing

  1. Check that you have access to the shared folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  2. Check that the person you are sharing the folder with is a member of the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. Click the folder.
    3. Check the banner showing the members of the folder.
  3. Check that each person has access to the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  4. If you’ve tried all of the above and you’re still having trouble, contact Dropbox support.

Files aren’t uploading

If you get an error message when uploading files to dropbox.com, try the following:

Seeing a red X when uploading files? Learn more.

Sync is taking too long

  1. Click the Dropbox icon from the system tray or menu bar..
  2. Click the gear icon.
  3. Select Preferences...
  4. Click Network.
  5. Click Change Settings...
  6. Manually adjust bandwidth settings:
    1. Select the radio button beside Limit to, and enter the rates you prefer.
    2. Rates are set in kilobytes per second.
    3. For the fastest rate possible, select the radio button beside Don't limit.
Notes:
  • The first time you sync a file takes the most bandwidth; succeeding syncs will not take as long.
  • Transfer speeds depend upon how quickly your computer can process and compress the components of the files.
  • You can also check your connection speed through your internet service provider (ISP) and local network.
    • Keep in mind that the actual sync speed you see may not match these speeds directly as we are including the hash, compression, and encryption process in our aggregate kB/s speed.

Syncing and uploads

Keep your files in sync on all your devices. Access them anywhere.