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Syncing and uploads

Keep your files in sync on all your devices. Access them anywhere.

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continuously connecting

Dropboxer reply
Last modified by iandt 4 hours ago
7Views
2Replies
Last modified by mtkth 5 hours ago
5Views
2Replies
Last modified by 6 hours ago
4Views
1Replies

Cannot Upload files

Expert reply
Last modified by JBONBON 8 hours ago
27Views
4Replies
Last modified by bwj 9 hours ago
34Views
3Replies
32Views
2Replies

Folder keeps reverting

Dropboxer reply
Last modified by Skippy1 12 hours ago
17Views
2Replies

Slow synchronization

Expert reply
Last modified by lumax 12 hours ago
17Views
2Replies
Last modified by rick95 10 hours ago
5Views
1Replies
1Views
0Replies
Last modified by omidpakbin yesterday
113Views
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Last modified by yesterday
7Views
1Replies
Last modified by marcooleo yesterday
25Views
4Replies
Last modified by yesterday
6Views
1Replies
Last modified by yesterday
14Views
1Replies

Live Photos (iPhone)

Expert reply
Last modified by yesterday
34Views
3Replies
Last modified by yesterday
17Views
3Replies
Last modified by yesterday
13Views
3Replies
Last modified by mnccmm yesterday
12Views
2Replies

syn failure

Expert reply
Last modified by mcdb yesterday
26Views
6Replies
Last modified by MountainGram yesterday
22Views
2Replies
Last modified by yesterday
10Views
1Replies
Last modified by yesterday
98Views
1Replies

Text overlapping

Expert reply
Last modified by Rose1 yesterday
24Views
4Replies
Last modified by Captbignose Sunday
71Views
6Replies
20Views
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Last modified by Sunday
35Views
6Replies
Last modified by millsy5 Sunday
26Views
3Replies
Last modified by Sunday
5Views
1Replies
Last modified by hmroep Sunday
19908Views
278Replies
Posts
Views
Replies

Cannot Upload files

Expert reply
Last modified by JBONBON 8 hours ago
27Views
4Replies
Last modified by bwj 9 hours ago
34Views
3Replies
32Views
2Replies
Last modified by yesterday
6Views
1Replies
Last modified by yesterday
14Views
1Replies
Last modified by yesterday
10Views
1Replies
Last modified by yesterday
98Views
1Replies
Last modified by Captbignose Sunday
71Views
6Replies
Last modified by hmroep Sunday
19908Views
278Replies
Last modified by darga33 Saturday
37Views
2Replies
Last modified by Saturday
937Views
6Replies
Last modified by Caffo Saturday
49Views
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Last modified by GoblinFilms Saturday
115Views
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Selective Sync

Expert reply
Last modified by bhubbard Friday
45Views
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Last modified by Friday
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21Views
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Last modified by Peter H.87 Friday
57Views
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Last modified by Thursday
15Views
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19Views
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Stop Notifications!

Dropboxer reply Expert reply
Last modified by Wednesday
90Views
6Replies
Last modified by Wednesday
21Views
1Replies

Where are my photos stored?

Dropboxer reply Expert reply
Last modified by a week ago
43Views
2Replies
80Views
6Replies
Last modified by a week ago
32Views
1Replies

Windows sync

Dropboxer reply
Last modified by a week ago
26Views
1Replies
Last modified by Clare M.5 a week ago
40Views
3Replies
Last modified by a week ago
48Views
1Replies

Cant see full AI file

Expert reply
Last modified by a week ago
14Views
1Replies
Last modified by a week ago
21Views
4Replies
105Views
2Replies
Posts
Views
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continuously connecting

Dropboxer reply
Last modified by iandt 4 hours ago
7Views
2Replies
Last modified by mtkth 5 hours ago
5Views
2Replies
Last modified by 6 hours ago
4Views
1Replies

Folder keeps reverting

Dropboxer reply
Last modified by Skippy1 12 hours ago
17Views
2Replies

Slow synchronization

Expert reply
Last modified by lumax 12 hours ago
17Views
2Replies
Last modified by rick95 10 hours ago
5Views
1Replies
1Views
0Replies
Last modified by omidpakbin yesterday
113Views
4Replies
Last modified by yesterday
7Views
1Replies
Last modified by marcooleo yesterday
25Views
4Replies

Live Photos (iPhone)

Expert reply
Last modified by yesterday
34Views
3Replies
Last modified by yesterday
17Views
3Replies
Last modified by yesterday
13Views
3Replies
Last modified by mnccmm yesterday
12Views
2Replies

syn failure

Expert reply
Last modified by mcdb yesterday
26Views
6Replies
Last modified by MountainGram yesterday
22Views
2Replies

Text overlapping

Expert reply
Last modified by Rose1 yesterday
24Views
4Replies
20Views
2Replies
Last modified by Sunday
35Views
6Replies
Last modified by millsy5 Sunday
26Views
3Replies
Last modified by Sunday
5Views
1Replies
Last modified by Saturday
13Views
1Replies
Last modified by Saturday
30Views
5Replies
Last modified by Steeb Saturday
25Views
3Replies

syncing folders

Expert reply
Last modified by Saturday
16Views
2Replies
Last modified by brandherd Saturday
6512Views
29Replies
Last modified by Friday
10Views
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8Views
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Last modified by bludove30 Friday
12Views
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Last modified by Friday
6Views
1Replies

Files in my account aren’t syncing to other devices

  1. Is Dropbox running?
  2. Are you online?
    • Are you signed in to the same Dropbox account on all of your devices? Learn more.
  3. Is there a problem with your file names?
  4. Does your device have enough available space? Does Dropbox?
  5. Did you enable selective sync?

If you’ve checked each of the items above and you’re still having sync problems, try the following:

  1. Quit the Dropbox desktop app and relaunch it.
  2. Unlink and relink your computer.

Files in a shared folder aren’t syncing

  1. Check that you have access to the shared folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  2. Check that the person you are sharing the folder with is a member of the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. Click the folder.
    3. Check the banner showing the members of the folder.
  3. Check that each person has access to the folder.
    1. Sign in to dropbox.com and visit the sharing page.
    2. If the folder appears under Folders in your Dropbox, move on to step 2.
    3. If the folder doesn't appears under Folders in your Dropbox, find the folder, and then click Add.
  4. If you’ve tried all of the above and you’re still having trouble, contact Dropbox support.

Files aren’t uploading

If you get an error message when uploading files to dropbox.com, try the following:

Seeing a red X when uploading files? Learn more.

Sync is taking too long

  1. Click the Dropbox icon from the system tray or menu bar..
  2. Click the gear icon.
  3. Select Preferences...
  4. Click Network.
  5. Click Change Settings...
  6. Manually adjust bandwidth settings:
    1. Select the radio button beside Limit to, and enter the rates you prefer.
    2. Rates are set in kilobytes per second.
    3. For the fastest rate possible, select the radio button beside Don't limit.
Notes:
  • The first time you sync a file takes the most bandwidth; succeeding syncs will not take as long.
  • Transfer speeds depend upon how quickly your computer can process and compress the components of the files.
  • You can also check your connection speed through your internet service provider (ISP) and local network.
    • Keep in mind that the actual sync speed you see may not match these speeds directly as we are including the hash, compression, and encryption process in our aggregate kB/s speed.