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Accidental purchase of yearly subscription after trial period ended

aft New member | Level 2
New member | Level 2

Hi there. Hoping you can help me as I am not currently using DropBox Business and have been charged for a years subscription after my trial period ended. I have only just noticed the charge on my credit card account from August.   I would happily reconsider in the future but not quite ready now and hoping someone can help with refund.

 

 

1 Reply

Re: Accidental purchase of yearly subscription after trial period ended

Dropboxer
Dropboxer

Hi there, for any refunds for a Dropbox Business team, you can check out our article here for information on how to proceed.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Accidental purchase of yearly subscription after trial period ended
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