cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

yes

Highlighted

Can I transfer the ownership of our firm's account to me as the original owner has left the company?

Explorer | Level 3

The man who is stated as owner of our firms dropbox, who started and invited all the other fourteen people has left the company, how do I transfer this ownership tom me?

3 Replies

Re: ownership

Dropboxer

Do you have access to their account (email and password they used for that account) @Christina7 or maybe Admin rights on your own account as well?

If I understood correctly and you're indeed a member of Dropbox for Business Team, you should have the Team's Admin transfer their Admin rights to you (or someone else from within the team for that matter). 

If you'd like to make another member of your team an admin, please follow these steps:

1) Log in to https://www.dropbox.com/team/admin with the Team Admin's account. 
2) Click the gear to the right of the member you'd like to add as an admin and select "Add admin permissions" from the menu. 

I hope this helps to some extent and please let me know what you find. 

 

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...

Re: ownership

Explorer | Level 3

Thank you Walter, I can get access to the account, that is  get hold of the email and password, but we´re not using dropbox for business team , we´re using the regular dropbox. Can you tell me how to transfer the ownership/admin permissions?

Reply
Loading...

Re: ownership

Dropboxer

If that is the case, why don't you just change the email address from the 'General' tab on that account @Christina7

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Business Admins Support

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Can I transfer the ownership of our firm's account to me as the original owner has left the company?
537 Views
3 Replies
0 Likes
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post