Announcements
Known issues updated. Learn more

default

no

Highlighted

Dropbox Business completely destroys the filestructure so all links from projects no longer works

Level 2

After many years of using Dropbox i decided to upgrade my personal Dropbox and use it in my business. - Sadly this ended up being a terrible decicion. - It changed the Dropbox filestructure and ruined all my paths! - Every link I had in projects to my Dropbox, are now ruined because the path no longer is "Dropbox/" and everything is moved to a subfolder...

- How do I get my old filestructure back?

It has ruined so many things. Really wish You would tell people before they upgrade that all path-links to Dropbox will be invalid if You upgrade personal to business.

1 Reply

Re: Dropbox Business completely destroys the filestructure so all links from projects no longer work

Dropboxer

Hey there @Keyio  - sorry to hear about this.

Could you forward me a screenshot of the problem as it's manifested on your end so that I can get a better understanding of the matter at hand? 

If you need help with downgrading your Dropbox for Business account back to an individual plan, please check the following:

https://help.dropbox.com/business/convert-individual-plan &

https://help.dropbox.com/billing/cancel-subscription

If you need account specific assistance, you can log a ticket with our team via the following page:  https://www.dropbox.com/support

In any case, please keep me posted!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Business Admins Support

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox Business completely destroys the filestructure so all links from projects no longer works
155 Views
1 Reply
0 Likes
Who's talking
Top contributors to this post