Showing results for 
Search instead for 
Did you mean: 
Do you have an idea for Dropbox Paper? Share it with us here!




Dropbox Upload and CPU usage on iMac Pro

Explorer | Level 3

Hi, since we upgraded our main machine in the office to an iMac pro and properly re-installed and re-synced dropbox (business), we are constantly seeing a 100% CPU usage and the upload mingles around at 1000 KB/s. Has anyone any suggestions what could cause this?



iMac Pro 10 Core, 64gb Ram

Dropbox updated to latest version

logged in only on the business account

Cable speed (tested and fully working) 5000 KB/s UP and 50000 KB/s DOWN (50/500 Cable line)

iMac is connected via Cat7 Cable - directly to the cable router 


If we do the exact same thing on an 2016 iMac that sits next to it - Dropbox goes up to full speed on the upload and the CPU usage is only 60-70%. 


Any help or suggestions would be appreciated. Thanks!

1 Reply

Re: Dropbox Upload and CPU usage on iMac Pro

Hey   thanks for checking in with us! 
As I’d like to help you out on the matter as much as possible, I’ve ran a search on our system on my end, I’ve located your open ticket & I’ve made sure to reply to you there, so as to look into that with you based on the info I have on file for your account. Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you. 
Thanks again for posting us on the Forum & I hope that you enjoy your weekend! 


Community Moderator @ Dropbox


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Business Admins Support

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox Upload and CPU usage on iMac Pro
1 Reply
1 Like
Solved! : See solution
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post