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Dropbox restarts again and again

FHF
Explorer | Level 4

Since three weeks the Dropbox is crashed, it restarts again and again, with a messeage "New files will start as local. Your admin updated this share sync setting for your team.". After 2 seconds closes and restarts the dropbox automatically. It repeats again and again. We have Mac Mojave. Uninstall and re-install didn't work.

4 Replies

Re: Dropbox restarts again and again

Dropboxer

Hey there @FHF,

Since you've already given a reinstall a try, have you also tried disabling your antivirus, security programs, or ensured that you have configured your firewall to work Dropbox? It could be that a third-party app is blocking the startup process. 

Additionally, are you connected by any chance connected to a work network? If you are, I'd recommend checking with your company's IT team as there could be an update on your firewall settings or any other security measure affecting your connection. 

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox restarts again and again

FHF
Explorer | Level 4

Thanks for the reply. We don't have any firewall, only AirPort? Could that be the problem?

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Re: Dropbox restarts again and again

Explorer | Level 4

I have the same exact issue starting today. driving me crazy. I also reinstalled it. but no luck. it just keeps crashing and restarting. 

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Re: Dropbox restarts again and again

Dropboxer

Thanks for getting back to me, @FHF

Could you try directly connecting to your WiFi connection and see if there's a change in behavior? 

And, sorry to hear that you're also having trouble with this, @C505INC.

Could you please clarify for me if you've also tried checking if there's any third party app like a security program that could be interacting and hindering the startup process of the Dropbox desktop app? Have you configured your firewall to work Dropbox too?

Let me know what you find, peeps!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Dropbox restarts again and again
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